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January 17, 2013
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On a big site like deviantART you're no doubt going to come across something you have a question about or just don't quite understand. There are many channels you can use to find the answers to various types of questions - such as the faq, the welcome tour, the deviantART Tutorials category and the #help chatroom. How do you know which to use?

The best point to start with any question or problem related to dA is the official Need Help? thread. It lists all official help channels and what they can be used for. In this article we focus on the +faq - as well as places to find dA information in many other languages! Let's start with English.



English - The FAQ




The FAQ (a common abbreviation for Frequently Asked Questions) contains hundreds of questions you may be wondering about deviantART, with the official answer. You can find it on help.deviantart.com and there are links on several parts of dA, most notably the main menu and the footer of any page, as these screenshots show (click for full view):

Screen Shot 2013-01-16 at 17.34.47 by namenotrequired Screen Shot 2013-01-16 at 17.34.57 by namenotrequired

There are basically two ways to look for information on a certain topic: the search box and the categories. The categories to the left are mainly helpful when your keywords don't give the answer you're looking for. Let's show this with an example from when I was new myself (true story!), and wondered what the signs (~, *, = etc) in front of everyone's name meant. I went to the FAQ, typed 'sign' into the search bar and got no relevant results (because I didn't think of searching with 'symbol' or one of the symbols itself at the time^^;). Later I realised I could choose category "deviantART", then "About deviantART" and under subcategory "About deviantART" I found FAQ #106: What are the symbol next to each deviant's username? which answered my question. The category path is in the following screenshot: 


If you're missing something from the FAQ, you can ask the Help Desk your question instead, or to suggest it to be added to the FAQ (see FAQ #158: I think something is missing from the FAQ.)

However the FAQ are available in English only, which in a global community can be limiting for those who don't speak English well.



International Help from the Community





And that's where the wonderful deviantART community comes in! Many members like you have come up with different initiatives that help fellow deviants get the help they need in foreign languages. Let's go over some, shall we? :eager:

:iconinternationalfaq: :iconinternationalfaq: :iconinternationalfaq:

We believe that all deviants are entitled to receive help in their own language wherever possible. We exist to help non-English-speaking deviants understand deviantART's faq by translating it into multiple languages. 

I've personally been involved with InternationalFAQ for about a year now. We have a large team of contributors who work to translate the FAQ to many other languages. We help in other ways too: there is a list of people per language that you can contact with questions not covered in the translated FAQ (yet), and a public #internationalfaq chatroom. You can contact the translators in the chatroom or by sending them a note. And if your language is not covered yet, perhaps you can volunteer?


:iconnoticias: :iconnoticias: :iconnoticias:

#noticias is a web, with no commercial or profitable purpose, that publishes news in Spanish related to deviantART and art in general. The main objective is to allow the Hispanic Community inside and outside deviantART to have a reference in Spanish of the most important facts in this portal and of art, to be able to participate in all that is published. Also, to open spaces of entertainment, opinion and discussion.

I've come across this group many times and they have a vast collection of deviantART Tutorials and resources in Spanish. They also regularly translate official deviantART announcements. It also functions as a general art community for Spanish speaking deviants.



Vous êtes nouveau sur DeviantArt, ou vous comptez vous y inscrire, et vous n'y comprenez rien à rien ?
Mon blog est fait pour vous aider. Si vous avez une question, n'hésitez pas à la poser ! Mais merci de regarder si la réponse n'est pas déjà sur le blog avant...

Aide-deviantART is an off-site blog run by Himsaico with many deviantART tutorials and guides in French.



I hope that's helpful to fellow deviants whose native language isn't English! If you know of a cool project that should be added let me know :salute:

- namenotrequired, pwassonne, Daghrgenzeen & Eitvys200




Add a Comment:
 
:iconpindanglicious:
pindanglicious Featured By Owner May 11, 2013  Hobbyist Digital Artist
indonesia plz
Reply
:iconnamenotrequired:
namenotrequired Featured By Owner May 12, 2013  Student Interface Designer
Do you speak both your language and English well? :)
Reply
:icondully101:
dully101 Featured By Owner Mar 10, 2013  Hobbyist General Artist
Great initiatives I wish I could help out in :nuu: but I only know English :dummy:
Does my group #ProofReaders count? It's in the early stages though :dummy:
Reply
:iconnamenotrequired:
namenotrequired Featured By Owner Mar 10, 2013  Student Interface Designer
No I'm afraid not! But it looks like a great initiative, good luck :)
Reply
:icondully101:
dully101 Featured By Owner Mar 10, 2013  Hobbyist General Artist
:saddummy: Thanks, it should be up and running soon :dummy:
Reply
:iconnamenotrequired:
namenotrequired Featured By Owner Mar 10, 2013  Student Interface Designer
:la:
Reply
:iconxistormix:
XIStormIX Featured By Owner Jan 28, 2013   Digital Artist
This is fantastic!
Reply
:iconnamenotrequired:
namenotrequired Featured By Owner Jan 29, 2013  Student Interface Designer
Thanks! :la:
Reply
:iconxistormix:
XIStormIX Featured By Owner Jan 31, 2013   Digital Artist
Welcome!
Reply
:iconmilovanf:
milovanf Featured By Owner Jan 19, 2013  Professional Digital Artist
Finally something useful here on DA, sometimes I get a headache when I cannot get it which word is mean, I mean, I know very well English language but half of sentences I cannot translate in to my language! So good move on this. Love how you made it!
Reply
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