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I'll briefly describe the current Commissioning process before I explain the improvements I'd like to propose. Then I'll include a simple mock-up that shows some of the changes. I'll end with a list of advantages I had in mind for these changes.

(I mainly wanted to bring up these ideas for discussion, more than say "the current process is wrong and this is right". A process like that of Commissions is rather sensitive as money is involved, and there's likely to be downsides I had not considered.)

The current process

  • The potential Buyer searches commissions or finds the widget on the page of their favourite artist
  • The Buyer requests a commission
    • Buyer and Artist discuss details further if necessary
  • The Artist accepts the commission and is automatically paid (cash/points can be withdrawn after 14 days)
    • The Artist works on the commission.
  • The Artist contacts the Buyer separately to provide the finished work

    The suggested process explained

    It begins the same:
    • The potential Buyer searches commissions or finds the widget on the page of their favourite artist
    • The Buyer requests a commission
      • Buyer and Artist discuss details further if necessary
    • The Artist accepts the commission. The points are reserved from the buyer's account but the earnings aren't transferred yet (to ensure the points aren't spent on something else in the meantime).
      • The artist now works on the commission.
    The Delivery:
    • The artist now marks the commission as finished and is required to provide details about where the work is (e.g. by providing thumbs or writing "should arrive in your mailbox by X"). Gallery deviations and sta.sh items may be included (see screenshot below), effectively linking the finished work to the commission process.
      • The artist receives the earnings at this point.
      • The artist also marks if he wants to request a tip or a testimonial (or neither).
    Tips & Testimonials:
    • The Buyer is of course notified of the good news: his commission is done!
      • If the artist accepts but never marks it as finished, the Buyer can choose to withdraw it after a certain wait. If he wants to withdraw for whatever reason before the wait time is over, he'll have to ask the artist to cancel it.
    • If the artist requested a tip or testimonial, the buyer will get a message a while after they've received the commission, saying something like "Are you deviously delighted with your commission? You can help ~Artist by [leaving them feedback in a testimonial] or [leaving them a tip]". (We don't want to say "~Artist asks you for a tip" as this can seem more greedy or pushy.)
      • Testimonial: The Buyer would write one and rates the artist.
        • The artist is notified of the testimonial and accepts or declines it much like critiques.
        • If accepted, the testimonial will appear with the commission widget. It can also appear on their commissions in Search ("this artist has 2 positive testimonials").
      • The Buyer can just click "Yes" to immediately send a suggested tip amount (10-20%), or change the amount first.
    • Party.:party:

    Here is a simple suggestion of how it could be done. Better interfaces are certainly possible :B but here's a quick edit of the current page that can show the idea:

    Screen Shot 2013-09-12 at 20.29.22 by namenotrequired

    Advantages of the main changes:


    The money is deducted when the artist delivers - delivery can be tied to deviation or sta.sh item

    • The process is more intuitive and consistent for all participants
    • Easier administration for both sides as all communication is in one place
    • The process is more secure, as there's proof of delivery
    • More relevant data for dA, which is good news because:
      • Better analysis of usage data allows for better improvement of the product
      • Customer service staff can more easily see relevant information in case their inspection is needed
      • Having related items linked in the system could help future development 
        • (e.g. say dA wants to add a feature to browse only deviations that were commissioned - a large part of the required system would already be in place and there'd be a lot of relevant deviations from the start).

    Buyer can write a testimonial

    • Seeing relevant testimonials will inspire trust and encourage purchases.
    • Artists can improve their art and commission process based on the received feedback.
    • Testimonials could be sent out to watchers of the writer (=buyer) to encourage others to check the Artist as well.
    • The Artist chooses what to approve and keeps control of her page, yet cannot lie about her credibility here.
    • Star ratings are an easy-to-read way to help prospective buyers judge quality.
      • Instead of stars, simply choosing "positive" or "negative" is also a possibility.
    A disadvantage:
    • It may get harder to get sales if you don't have testimonials yet (chicken-and-egg problem).
      • An easy solution for this: artists can invite people to commission them at discount if they're willing to write a testimonial. Many starting companies already do this to get testimonials that help build credibility.

    Buyer can give a tip

    • Good quality and service are encouraged.
    • The Artist gets more revenue.
    • I'm guessing more cashflow is good for dA, and we all want the site to stay alive.
    • Buyers can help their artist and have a hand in the price they pay (people underpricing themselves is a common complaint and I actually often feel I'm paying too little).
    Feedback is very welcome! :)

    Thanks to ^neurotype, ^ginkgografix and ^pica-ae for helping me improve this with valuable feedback :blowkiss:
    Add a Comment:
     

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    :iconshehrozeameen:
    shehrozeameen Featured By Owner Oct 10, 2013  Hobbyist Writer
    Its a really good idea. I like it. I hope that it works out :)
    Reply
    :iconnamenotrequired:
    namenotrequired Featured By Owner Oct 11, 2013  Student Interface Designer
    Thank you very much :handshake:
    Reply
    :iconshehrozeameen:
    shehrozeameen Featured By Owner Oct 11, 2013  Hobbyist Writer
    You're welcome :)
    Reply
    :iconboffinbrain:
    BoffinbraiN Featured By Owner Sep 24, 2013  Professional Interface Designer
    As long as the commissioner makes sure they have enough money to pay in the future when it's done, it sounds like a good idea. Ideally, dA would act as a sort of financial intermediary and holds the funds until completion.
    Reply
    :iconnamenotrequired:
    namenotrequired Featured By Owner Oct 1, 2013  Student Interface Designer
    I'm glad you agree! That's what I meant by this part, do you think I should phrase it differently to clarify?

    The Artist accepts the commission. The points are reserved from the buyer's account but the earnings aren't transferred yet (to ensure the points aren't spent on something else in the meantime).

      Reply
      :iconboffinbrain:
      BoffinbraiN Featured By Owner Oct 1, 2013  Professional Interface Designer
      Ah yes, that's the one. I guess I missed it the first time.
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Oct 1, 2013  Student Interface Designer
      Ah ok :) But it's what you mean, and clear enough, you think? 
      Reply
      :iconboffinbrain:
      BoffinbraiN Featured By Owner Oct 3, 2013  Professional Interface Designer
      Yes it is. I could also imagine partial payments for different stages of the process.

      This is off-topic, but could you be so kind as to leave a comment on one of my last three submissions? It doesn't have to be very long or insightful... I'm trying to work out whether the lack of comments is a technical issue, or simply due to nobody giving a damn.
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Oct 3, 2013  Student Interface Designer
      Okay, thanks!

      Done. It worked.

      I have one journal that no one ever commented on while most of my journals posted around the time get dozens of them. I guess it didn't interest people or they don't have anything to say. :P
      Reply
      :iconboffinbrain:
      BoffinbraiN Featured By Owner Oct 7, 2013  Professional Interface Designer
      Yeah, I guess I'll just accept the fact that all my watchers are dead now. I was most active back in 2007-09.
      Reply
      :iconriseandbe:
      RiseandBe Featured By Owner Sep 21, 2013  Hobbyist Writer
      I'm brand new to using the commission widget on both ends of the spectrum, but I can easily see the merit in your suggestions. I think you have some great ideas here and hope to see them implemented in the future.
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Sep 21, 2013  Student Interface Designer
      Thank you very much :hug:
      Reply
      :iconriseandbe:
      RiseandBe Featured By Owner Sep 21, 2013  Hobbyist Writer
      Sure thing!
      Reply
      :iconshadowflashdabearded:
      Sounds interesting. If the commission points go on reserve is there an adequate time period to which if cancelled then all is returned else half returned as artist should be in progress by then. Also as much to have the widget maybe like a taxi cab light when available and not. Then as the system of manual commissioning is being done, the idea for commission blocks and work in progress is still useful and stable.
      Reply
      :iconshadowflashdabearded:
      Right, will there be a cancellation period stated or given?
      How does the commissioner know when the artist is available for commissioning even if they may have the widget and not busy?
      Most artists have already adapted very stable(common) commissioning methods, one of which shows payment progress and others show commission progress plus current work order.
      Will the widget adapt those methods as well?
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Oct 1, 2013  Student Interface Designer
      Whoops! I didn't see this comment because you replied to yourself rather than to me. :giggle:

      If they have the widget up, not hidden, and aren't inactive on the site, then they're assumed to be available. :nod: If they don't respond, after a certain while of no response (let's say 2 weeks for example) the commissioner has the option of withdrawing it.

      What do you mean by the progress question?
      Reply
      :iconshadowflashdabearded:
      Shadowflashdabearded Featured By Owner Oct 1, 2013
      Mean by simple payment deposits and percentage work completion. The two go hand in hand to some extent. Well that what I see from time to time.   
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Oct 1, 2013  Student Interface Designer
      Ah, I think you mean they'll pay part in advance and part when it's done, that's normally done to protect both parties to ensure that neither ends up completely dumped by the other? I think it's not necessary in this case because the points are withheld to both parties until it's either delivered or cancelled because there's been no response for a long time. In case it still goes wrong somehow, at least the amount of money wasted/missed is relatively small.
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Sep 21, 2013  Student Interface Designer
      Sorry, I'm not sure I understand what you're saying, could you clarify? :)
      Reply
      :icondevibrigard:
      DeviBrigard Featured By Owner Sep 17, 2013
      This is what I said when they first brought out the commissions system; if you're going to take an amount of the profits comparable to other websites, you should at least implement the same amount of buyer protection as said other websites.
      e.g. Fiverr.com; same royalty rate, same earnings holding period, already contains many of the features suggested for dA's system

      But on another note, I think the widget should state on it that the points will be automatically deducted when the artist accepts. I once had a commissioner pay twice thinking they had to send the points manually. Or is that on the correspondence message? 
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Sep 21, 2013  Student Interface Designer
      Right, thanks a lot! :la:

      I'm not actually sure :B
      Reply
      :icondevibrigard:
      DeviBrigard Featured By Owner Sep 21, 2013
      :)
      Reply
      :iconparallellogic:
      parallellogic Featured By Owner Sep 18, 2013
      From my experience, I don't believe the points are deducted until the artist approves the commission. Also, unless the system has been changed, I think it's possible for the commissioner to transfer more points out of their account than they agreed to pay for the commission. If that's the case the commission request can't be approved by the artist because of "insufficient funds". So even if the commissioner can't decline a commission once it has been sent (dA does not permit that action), they can transfer their points to an alt account to stop the commission from going through.

      I haven't tested that specifically, but my understanding of the current system is that it has no 'reservations'.
      Reply
      :icondevibrigard:
      DeviBrigard Featured By Owner Sep 18, 2013
      Did you perhaps reply to the wrong person? You raise an interesting point with the "insufficient funds" scenario, but I am struggling to comprehend how it is related to what I wrote^^;
      Reply
      :iconparallellogic:
      parallellogic Featured By Owner Sep 19, 2013
      I think the widget should state on it that the points will be automatically deducted when the artist accepts
      Just clarifying how the current system works to the best of my understanding
      Reply
      :icondevibrigard:
      DeviBrigard Featured By Owner Sep 20, 2013
      Rightio then.
      Reply
      :icongwendolyn12:
      Gwendolyn12 Featured By Owner Sep 16, 2013  Professional Traditional Artist
      This is awesome:D
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Sep 21, 2013  Student Interface Designer
      Thank you! :hug:
      Reply
      :iconjamiemdavies:
      JamieMDavies Featured By Owner Sep 16, 2013  Hobbyist General Artist
      I love the tip idea. :eager:

      Someone brought up the potential problem of art theft - the 'buyer' saving the art and canceling the commission, not giving the artist any points for their work. A solution to this is to introduce cancellation fees: if the artist has uploaded any work on the commission, some amount of points are automatically transferred to the artist.

      I think it'd be really neat if the artist could set a cancellation fee when offering commissions, so buyers have to agree to the fee before asking for a commission. I don't think anything over 50% should be allowed though, as that's not very fair to the buyer.
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Sep 17, 2013  Student Interface Designer
      Thanks! :D That's a nice idea too. Personally I think the buyer shouldn't be able to withdraw at all unless the artist agrees.
      Reply
      :iconjamiemdavies:
      JamieMDavies Featured By Owner Sep 17, 2013  Hobbyist General Artist
      The only issue I see with 'locking' the buyer into a commission is there are some artists who... aren't reliable. For whatever reason they forget or can't do the commission. I think for those situations where it's been several weeks or months since they heard from the artist, the buyer should be able to cancel on their own.
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Sep 18, 2013  Student Interface Designer
      You're right - I had that in the suggestion but edited it based on feedback and that part became unclear. :XD: Is this good? 
      If the artist accepts but never marks it as finished, the Buyer can choose to withdraw it after a certain wait. If he wants to withdraw for whatever reason before the wait time is over, he'll have to ask the artist to cancel it.
      Reply
      :iconjamiemdavies:
      JamieMDavies Featured By Owner Sep 19, 2013  Hobbyist General Artist
      Yep! :D
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Sep 19, 2013  Student Interface Designer
      Okay, thanks! :highfive:
      Reply
      :iconparallellogic:
      parallellogic Featured By Owner Sep 16, 2013
      As someone who has actually used (and has been extremely frustrated by) dA's system to commission 1,000+ point artworks, I feel you are missing the fundamental flaw with the commission system. I think the focus for improvements of the commission system should address current problems before moving on to more elaborate features like tips, testimonials and other frills.

      To be widely adopted, the dA commission system must be competitive with the current method of commissioning artwork. However, as it currently stands, the commission system is worse in every way than the alternative/incumbent system.

      Current Commission Method

      The method employed by most artists to commission artwork can be described as follows:
      1) The artist posts a journal saying they're offering art for a certain topic or art style
      2) The commissioner sends a note to the artist, works out the details about the artwork (pose, background, character details, etc), sends the artist half the payment
      3) Artist makes the full artwork and either posts the artwork immediately or shows a thumbnail to the commissioner
      4) Commissioner pays the remaining fee and receives the artwork

      Note the payment method is PayPal. PayPal immediately approves the transfer. PayPal takes around 3% of the money transferred. PayPal lists the 'gross' payment (how much is transferred before PayPal's fee is taken) in each PayPal account - the users involved with the transaction do not generally consider the fee in the transaction because it is small. PayPal reinforces this assumption through the user interface.

      dA's commission system

      The first step you list in this journal is searching for commissions through the portal. However, artists by-and-large do not know about dA's commission system and do not use it. The commissions listed in the portal are a small subset of the available commissions. As a commissioner, it makes no sense to limit yourself to a narrower selection of artists to choose from to make your artwork. If you actually want to get the art you want, then as a commissioner you must educate the artist about dA's commission system. dA's commission process thus looks like this:
      1) Artist offers commission through a journal post
      2) The commissioner needs to request a commission
      3) The commissioner must send additional notes to the artist explaining the Commission Widget
      4) The commissioner must warn about the 2-week delay for dA to process the commission payment
      5) The commissioner must acknowledge that they, the user paying, will cover the additional 20% fee levied by dA
      6) The commissioner must explain step-by-step how to set up the commission widget
      7) The commissioner must explain to the artist multiple times that even though the widget says 'points', the artist will in fact receive cash through PayPal (I have had multiple instances where artists have refused to set up the widget because they believed I was lying or misinformed and they would receive points through the widget rather than cash). Many artists have an innate distrust of anything labeled with 'points' since points are effectively worthless
      8) The artist requires the commissioner to pay in-full up-front to allow the 2-week delay period to pass most quickly and to reduce complexity in an already elaborate payment system. By paying before receiving the artwork, the commissioner no longer has any control over the quality of the art produced.
      9) (Some artists do not trust this system and will instead wait 2 weeks for the payment to go through to PayPal before starting to create the artwork)
      10) The artist adds the Commission Widget to their profile page and adds a new commission at the agreed price (dA's system requires the artist to choose the price before hand, or have multiple listings for the same commission, rather than letting details like the number of characters in the final artwork drive the price)
      11) The commissioner requests the commission through the widget
      12) The artist approves the commission through the Correspondence section of the Message Center.

      In designing this system, dA assumed a free market economy with many buyers and sellers. In fact, there are a few commissioners knowledgeable about the dA commission system and many, many artists who are not. If a user has many points, it behooves them to commission multiple artists, but one artist will not likely find many commissioners working with points. Thus my first and foremost suggestion is to take away the burden of explaining dA's inane commission process to the artist. Rather there needs to be a way for the commissioner to directly commission the artist.

      Such a design would look like this:
      1) As a commissioner, select the "Give" menu on the artist's profile
      2) Select "Commission" from the drop down menu
      3) A pop up appears; the commissioner enters in the number of dollars the artist should receive (the widget also lists how many points the commissioner will be charged)
      4) Upon sending the commission request, the artist sees a message in the Correspondence section of the Message Center which they then approve and begin on the artwork. The message should only list how many dollars in PayPal they will receive, anything about 'points' will scare off artists.

      This does not address the 2-week delay dA imposes on payments. It somewhat obfuscates the 20% transaction fee. But most importantly it allows commissioners to much more easily commission artists.

      After all these problems with the commission system, +spyed concludes that artists should "RAISE YOUR PRICES!" [link]. I have to wonder if he grasps all the draw backs in using the built-in system over direct PayPal transfers. Even +spyed wasn't able to complete all 5 of his requested commissions, which brings me to my next point:

      I believe Amazon has a system where both users who bought a product and who have not bought the product can provide feedback. I think the same should happen for commissions on dA: even users who did not complete a commission should be able to leave feedback. I have had multiple experiences where users do not return notes after I contact them about a commission (even though they recently posted a journal saying they were open). I think this type of problem should be highlighted in commission feedback because it prevents the commission from happening. To me this is the most crucial type of feedback. Rather than waiting weeks on end for a reply, I would like to check past feedback in order to discern any past communication issues. Negative feedback is often more useful to me as a commissioner than the positive. If you only allow the successful commissions to leave feedback you will have a huge bias towards positive feedback, and that's not meaningful if an artist ignores 80% of the notes sent to them. Doing a commission is about more than just the quality of art, it's about effective communication too.

      The submission process you've described above seems excessively complicated. Yes, it would provide data better suited to dA's data analysis purposes, but it requires the artist to be intimately familiar with the submission process you have described without providing any substantial benefit to them. The goal should be to minimize the number of sentences required to explain the commission process and the number of mouse clicks to complete the transaction.

      I'm only involved with more costly commissions. For these I talk with the artist and agree on the price before hand. I see my obligation as paying that agreed-upon price and wouldn't be inclined to use a tipping service. Tipping is to encourage good behavior in an industry where poor behavior might be equally rewarded. However, with art, an artist's portfolio speaks very strongly about their talents and is factored into the initial commission price.
      Reply
      :icon01309:
      01309 Featured By Owner Sep 26, 2013  Hobbyist Writer
      You're awesome.  They've changed the commission page to make it 'pretty' but there are still so many issues with the widget alone that still need to be resolved rather than this 'make it pretty and people will ignore the problems :dummy:"

      I think a visual representation would go a long way since sadly many users ignore large amounts of texts.

      The  issue that may occur with the direct commission option you suggest would then be that the situation would reverse where the artist would have to explain to the commissioner how to pay them.  People have trouble enough trying to understand the llama badges. :\
      Reply
      :iconparallellogic:
      parallellogic Featured By Owner Sep 26, 2013
      Thank you

      Whoever understands dA's system should be able to initiate the commission

      The problem is that dA's system assumes that there are many commissioners who have a few points and they all want to commission one artist (so all that one artist has to do is set up one commission widget).  In reality, there are a few commissioners with many points who understand the system and want to commission many artists, but in order to use the system, they have to explain the system to every new artist they want to commission.

      ~the situation would reverse where the artist would have to explain
      I'm not saying my proposal should replace the current system, but it should be available in addition to the current system.  Groups function in such a way that both group mods and group members can submit artwork.  I think commissions should be the same way: both the commissioner and artist should be able to initiate a commission.

      What you're describing shouldn't happen anyway.  If a commissioner has a PayPal account, the artist will just give the commissioner their PayPal address and request a direct transfer (which has a 3% transfer fee).  Trying to use points is far more complicated and includes dA's 20% fee on top of PayPal's 3% fee.  If the artist does understand dA's commission system, they can make an offer in the commission widget like they are currently able to do and the commissioner can choose whether or not to engage the artist.

      ~visual representation
      I'm not going to complain too much about the current listing style since it does list some images.  I might prefer a little more emphasis on listings that have thumbnails in them (since I predominantly skip over text-only listings) - something closer to the "More Like This" layout would be more efficient perhaps - where images are the focus and text/usernames are secondary.

      ~People have trouble enough trying to understand the llama badges. :\
      That tends to be newer users who don't understand that the llamas they give out are independent of the llamas they receive (users initially think the llamas they give out are same llamas they receive and that it's possible to "run out of" llamas to send out).  This is generally a rookie misconception and not the level of users who use the commission system.  Currently the users listed in the marketplace are premium members or users that have been on the site for multiple years.  Personally, I'd be more concerned with a language barrier when commissioning someone who doesn't speak English as a first language
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Sep 21, 2013  Student Interface Designer
      Thanks a lot! :la:

      I should note that the commissions portal is in pre-beta - you only have access to it if you've used the commissions system before. When it's released to everyone, the Commissions button will be right there on the front page for everyone, dramatically increasing awareness of it. This would eliminate quite some of the issues you're mentioning.

      I think the commissions widget makes more sense than having to do it through one item in the "give" menu drop down, which seems a much more obscure place to me - what do you think would be the advantage of this?

      I agree that anyone should be able to write a testimonial, also if the artist didn't ask for it or even deliver it.

      You're also right that this is actually too complicated. I don't think it needs to be explained by people per say, the interface itself should make really clear how everything goes.

      I'll see if I can come back to this and make it better, thanks! :highfive:
      Reply
      :iconparallellogic:
      parallellogic Featured By Owner Sep 21, 2013
      ~I should note that the commissions portal is in pre-beta
      Still alpha? I guess they're working on another code iteration then.  Regardless, dA's system main commission system should be able to seamlessly integrate with the way users currently conduct commissions, whether or not they are listed in the alpha portal.  That means offering the same or similar flexibility as PayPal commissions.

      ~what do you think would be the advantage of this?
      In order to commission an artist using dA's system, I have to explain it from scratch to each artist I commission.  This is a long and tedious process described in the 12 steps above.  There are many steps and many chances for failure to engage a commission (the artist may become confused or not trust the information I am giving to them, plus it's needless complicated).

      Rather than explain it over and over, I would rather just give the requisite number of points to the artist and skip all the explanation, as shown with the 4-step proposal above.  A 4-step process is better than a 12-step process.

      Artists repeatedly tell me they do not want to use the dA system and would rather use PayPal because it is simpler, easier, more efficient and more trusted; it is only through my own insistence that I am able to commission artists through dA's system.  If you want wider adoption of dA commissions, it's useful to look at what the current problems are.  Increasing awareness of dA's system by having it on dA's front page will not fix these issues.  Rather, the user interface should support commissions in the way that they already occur.

      Do you remember the days of clubs?  User accounts "pressed into service" as groups.  To submit an artwork to the club, you had to read their rules, send a note to the club, have the club read the note, save the image to their computer and then re-upload it to dA through the club account.  That's a long and tedious process, wouldn't it be better if members could submit content directly to the club?  Then groups were created and did just that.

      Why not the same for commissions?  I have to tell the artist I want a commission and then walk them through the process of adding the widget to their profile, telling them how it will all work, getting them to list a commission for the proper amount, I have to start the commission and then have them approve it.  That's a long and tedious process.  Why not just let me directly commission them without all the extra steps of explaining how to set it up themselves?

      With both group submissions and commissions there are two users involved.  With groups, either user can initiate an action, but with commissions, only the original artist can initiate the action.  Commissions should be able to be initiated by the commissioner, not just the artist.
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Oct 13, 2013  Student Interface Designer
      They call it "pre-beta" - to be exact, it's open to those who already have listed or bought commissions before. As the commissions portal is promoted to everyone I expect the problem of having to explain stuff goes away. That leaves only two steps to the process you describe, "I have to start the commission and then have them approve it".

      I like the idea of being able to request people to open commissions! I understand, besides lack of awareness, this is your main issue with the commissions widget? Then we could definitely make a suggestion in that direction :plotting:
      Reply
      :iconparallellogic:
      parallellogic Featured By Owner Oct 13, 2013
      ~ I expect the problem of having to explain stuff goes away.
      I'll believe it when I see it.  From what I've seen, I highly doubt much will change even with an official release.

      People were afraid that Muro would be "the most epic abused thing ever in existence on DA"
      and yet, after launch, it has had very little impact on the site.  I suspect commissions will meet the same reception.

      dA commissions lack the flexibility of PayPal.  I've seen several artists announce they're doing "commission streams" where you log into the stream and then commission a work and watch it get drawn right then and there.  However, dA only works on-site.  dA takes a huge cut of the commission transaction.  dA takes 2 weeks to pay out.  dA requires several more steps to conduct a transaction (PayPal only requires an email address and an amount to be paid).

      dA's commission system is not competitive with the commission method already employed by artists.  I find it dubious to claim that a majority of users offering commissions will use this system once it's released.  If it's not widely used, I doubt users will generally understand/trust the system

      ~ this is your main issue with the commissions widget?
      I don't want to request artists to open their commissions.  That's an extra step, I just want to commission artists directly.

      ~ Then we could definitely make a suggestion in that direction
      I'll make a visual one soon.  The staff have already expressed interest in it
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Oct 13, 2013  Student Interface Designer
      I would be equally sceptical about it if it weren't for the fact that it will be right on the front page, but yeah, we'll see. :nod:

      Right! :nod: I'd like to see that, too. :D
      Reply
      :iconparallellogic:
      parallellogic Featured By Owner Oct 13, 2013
      And Muro is available in every comment

      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Oct 14, 2013  Student Interface Designer
      Not on deviation comments :P

      Awesome, thanks. :la:
      Reply
      :iconheltinde:
      Heltinde Featured By Owner Sep 16, 2013  Student Traditional Artist
      LOVE this idea. It would really make certain things so much easier for all the people offering commissions on this site. Hopefully something can be done about this, because I really think this could work.
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Sep 17, 2013  Student Interface Designer
      Thanks, I'm glad to hear :hug: thanks for the feedback too!
      Reply
      :iconjenniej92:
      Jenniej92 Featured By Owner Sep 16, 2013  Hobbyist Traditional Artist
      i really do like this :D
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Sep 16, 2013  Student Interface Designer
      Thanks! :highfive:
      Reply
      :iconkrissi001:
      Krissi001 Featured By Owner Sep 16, 2013
      :thumbsup:
      Reply
      :iconnamenotrequired:
      namenotrequired Featured By Owner Sep 16, 2013  Student Interface Designer
      :la:
      Reply
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